Free shipping Order above ₹ 1000
FAQs
Frequently Asked Questions.
You will get all type of Quations Answer like Order Cancel, Ship time , Payment Security, Invoice and Order Tracking
Shipping Country
We offer shipping in all over India and 3 other countries ( USA , UK and South Africa ).
7 Days Return
Kultari.com offers you a 7-Days easy return policy on all products that you purchase from us. To qualify for this, the product must be in an absolutely unworn and brand new condition and must be returned with the original sealed box, instruction papers, warranty and other accessories if any. Make sure you have not used the product. Scratched and Used Products will not be taken back.
Security Payment
We secure payment methods such as credit cards, Razorpay, or other reputable online payment platforms.
We normally ship out all our online jewellery orders within 24-48 working hours (excluding Sunday and Holidays). Once your order has been shipped, you will receive a notification via Email with details of shipping partner and tracking ID.
You can also track the status of your order here: https://kultari.com/tracking-order/
Please note that the above does not apply to personalised orders, personalised orders take 14 working days to be shipped from our side.
Please also note that the above timelines are based on estimates provided by our delivery partners and any unforeseen situations might cause delays.
Hi! To cancel your order, please go to our website/app and login with your registered email id/contact number (that was used to place the order). Then go to Contact us Page and send Email to use with Details
Ex.
Full Name
Registered Email
Order ID
Payment Method
For Better Information Visit Our Page : https://kultari.com/refund-policy/
You will receive invoice in Package and also Receive on Registered Email ID.
We will take Min. 7 Days and Max. 15 days for Deliver Incase if you will not received your item in 15 days we will Refund your Amount if you place prepaid order.
Absolutely! We treat customer privacy as our utmost priority! While we do not store any financial details (credit card, debit card, bank account numbers, UPI IDs etc) – any personal data that we collect – name, email id, phone number or your delivery address is kept secure and used only for the purposes of shipping your orders and providing certain order related updates. We will never share your data with any third party.